Privacy Policy
Last updated: September 2026 • Effective for Swastha Kesha (swasthkesa.com)
1. Introduction
Swastha Kesha ("we", "us", or "our") is committed to protecting your privacy and treating personal information with respect. This policy outlines how information is handled when you browse our website (https://swasthkesa.com) or interact with our team via WhatsApp and digital communication channels.
2. Information We Collect
Because Swastha Kesha does not process transactions through an on-site e-commerce payment gateway or account registration, we collect minimal data directly through the website:
- Inquiry Details: When you submit our website contact form or message us via WhatsApp, we receive the name, phone number, email address, and product preferences you voluntarily share.
- Technical Analytics: Non-personally identifiable browser information (device type, screen resolution, visited pages) to ensure website speed and mobile responsiveness.
3. How We Use Your Information
Information provided during WhatsApp conversations is strictly utilized to:
- Answer product inquiries and provide tailored Ayurvedic hair/scalp advice.
- Coordinate shipping details and provide doorstep courier tracking numbers.
- Provide client support and follow up on batch satisfaction.
We do not sell, rent, or trade your contact details to third-party advertisers or external telemarketing agencies.
4. Contact Information
For any privacy-related queries or to request removal of your WhatsApp inquiry history, contact us at:
Email: privacy@swasthkesa.com
WhatsApp Concierge: Direct desk via swasthkesa.com